Refund and Returns Policy

Return & Refund Policy

Eligibility: Returns or refunds are only accepted if the package is damaged upon investigation.
Investigation: All claims will be thoroughly investigated before approval.
Contact: Customers must contact us within a specific timeframe (e.g., within 7 days of receiving the product) to initiate a return or refund.
Proof Required: Customers may need to provide proof of the damaged package (e.g., photos).
Refund Process: Approved refunds will be processed promptly, and customers will be notified of the refund status.
Shipping Costs: Return shipping costs may be covered or reimbursed if the damage claim is approved.

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